Privacy & Cookie Policy

Welcome to our website. (All content under this domain name, referred to herein as the “Website”). This notice, known as the “Privacy Policy,” supplements and forms a part of our Website Terms of Service. By accepting the Website Terms of Service, you also agree to this Privacy Policy.

This Privacy Policy details our online information collection and use practices, as well as the choices you can make about the way we use such information. We encourage you to read and understand this Privacy Policy to be informed about how we use your Personal Data. Please note that we may update this Privacy Policy in response to changes in the Website or our services, and we will notify you of these changes. It's advisable to review this policy periodically.

This Privacy Policy adheres to applicable data protection and privacy laws.

For EEA / UK and Swiss residents:

If you reside in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we comply with the EU and UK General Data Protection Regulations (GDPR, as applicable) and/or other relevant data protection and privacy laws. For GDPR purposes on the Website, we act as a data “Controller,” and you are a “Data Subject” with protected privacy rights regarding your “Personal Data.”

If you purchase tickets from third parties using our platform, we serve as a data “Processor,” and the Event Host is the data “Controller.” We do not control these third-party websites and their privacy policies. When purchasing a ticket, we encourage you to review the privacy policy of the respective Event Host.

“Personal Data” in this Privacy Policy refers to any information relating to an identifiable natural person. This includes name, email address, ID number, location, and other factors specific to your identity. Personal Data may identify you as a person, often referred to as Personally Identifiable Information (PII) or Personal Information (PI).

Who Collects Your Information On Our Website?

We collect information from you on the Website and are responsible for protecting your information.

We have appointed a Data Protection Officer (DPO) to oversee our privacy obligations. For any inquiries about this Privacy Policy, including requests to exercise your legal rights, please contact our DPO by emailing [Insert DPO Email Address].

What Information Do We Collect?

We collect various types of Personal Data on the Website for account registration, email lists, payments, and service delivery. The information includes:

Contact and account registration details.
Financial and transactional information.
Information provided during service use.
Marketing and Communications Data.
Feedback, comments, and technical/usage information.

We also collect anonymous, non-identifying aggregate information for website improvement purposes.

Why and How Do We Use the Information?

We use the Personal Data for responding to inquiries, maintaining user accounts, processing payments for services, and marketing communications. Anonymous aggregated information helps us improve our Website and service offerings.

Your Choices Regarding Marketing Materials

You have choices regarding the use of your Personal Data for marketing and advertising. When required by law, we obtain your consent for marketing. You can change your preferences or opt out of marketing communications by contacting us at [Insert Contact Email] or following the instructions in our marketing messages.

Sharing Your Personal Data

We generally do not share your Personal Data except for service provision, legal requirements, or with your consent. We may share aggregate information with partners and, in case of a business transition, with our successor.

Event Tickets and Third-Party Data Control

If you obtain event tickets through our Services, the Event Host’s privacy policy governs the use of your Personal Data. We are not responsible for the Event Host’s privacy practices.

Accessing and Controlling Your Information

You can access and edit your Personal Data through your account on our Website. For further access or correction requests, please contact us at [Insert Contact Email].

Data Storage and Security

We store your Personal Data on our systems with appropriate security measures. However, no system can guarantee absolute security. For non-U.S. residents, be aware that your data will be transferred to and stored in the U.S.

For EEA/UK/Swiss citizens, we ensure appropriate safeguards for international data transfers and retain your Personal Data as long as necessary for our processing purposes.

Cookie Policy

Our Website uses cookies for enhanced user experience, analytics, and personalized services. You can manage cookie preferences through your browser settings or our interactive banner.

Children and Young People’s Information

We do not knowingly collect information from minors and comply with privacy laws like GDPR, CCPA, and COPPA. Contact us at [Insert Contact Email] for concerns about minors' data.

California and Virginia Privacy Rights

Residents of California and Virginia have specific privacy rights under CCPA and CDPA, respectively. For requests or queries, contact us at [Insert Contact Email].

EEA/Switzerland/UK Residents’ Legal Rights

If you are from these regions, you have specific rights regarding your Personal Data, including access, correction, erasure, and objection to processing. Contact us at [Insert Contact Email] to exercise these rights.

Changes to this Policy

We reserve the right to modify this Privacy Policy. Any changes will be communicated via email or through the Website.